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Swanley Town Council

Be aware of cash machine criminals

cash machine protection
Cash machine protection

We have received a report of a criminal attempting to use distraction tactics with a resident at a cash machine in Canterbury.

What Happened
The resident was drawing money from the cashpoint.

The criminal was insistently trying to distract her by pointing to a piece of paper on the ground – telling her she had dropped it.

The resident told the man to wait until she had her money.

At that point, she noticed that the piece of paper was a folded up £20 note.

Fortunately, the resident did not fall for the distraction techniques and the man picked up the £20 note and ran off.

If the resident had fallen for the scam, the criminal could have stolen her bank card and cash.

Protect Yourself

Cash machine crime is rare, but there are simple steps that all cardholders can take to help prevent this.

  • Stand close to the terminal. Shield the keypad to avoid anything or anyone seeing you enter your PIN.
  • Stay alert and put your personal safety first. If someone is crowding or watching you, cancel the transaction.
  • Do not accept help from seemingly well-meaning strangers and never allow yourself to be distracted.
  • Have your card company’s 24-hour contact number stored in your mobile phone. If your card is retained, stay at the ATM and contact your bank immediately.
  • If you spot anything unusual about the machine, or there are signs of tampering, do not use it.
  • If you think you have been a victim of fraud, you should contact your bank immediately.
  • Stick with ATM’s you trust and keep your eyes peeled. If something doesn’t feel right about an ATM or a credit card reader, don’t use it.
  • Warn vulnerable family members, friends and neighbours.

If you ever feel threatened phone 999.

Report it
Help keep your community safe. Report Cash Machine criminals to CrimeStoppers or call 0800 555 111.